Frequently Asked Questions

Shipping Information

What Shipping Methods Are Available?

We offer same-day shipping via Australia Post for all orders placed before 2 PM AEST. Orders are dispatched from our Sydney warehouse with tracking provided automatically.

How Long Will It Take to Get My Package?

Most orders arrive within 3-5 business days after dispatch. Note: Australia Post may take up to 5 days to clear packages during peak periods. Regional areas may experience slight delays.

How Do I Track My Order?

Your tracking number is emailed immediately after dispatch. Click the link in your email or visit Australia Post’s website to track in real-time.

Do I Need an Account to Place an Order?

No account needed! Check out as a guest. Just provide your email for order updates and tracking.